We will assist you in reaching a satisfactory resolution, including refunds or compensation, for product quality issues or other breaches of our terms and conditions
Refund policy
Claim refunds if orders haven’t been shipped, are missing, or arrive with product issues (e.g., defective, incorrect, damaged, etc.).
Quick refunds
If you cancel within 2 hours of payment and the order has not yet shipped, you can claim a full and immediate refund.
Resolution support
If there’s a problem with your refund, we will help mediate to get your money back.
